Charger setup.
Install your Ivy Home charger in no time.
For a seamless charger setup, review our user manual and installation guide. Simply follow the provided instructions, and you'll be charging effortlessly before you know it.
Download the User Manual below
Activate your smart features.
Once your charger is installed, you can take full control using the Ivy mobile app.
Follow the 3 simple steps below to get set up:
Download the app.
Download and sign up. Tap on My Charger, then follow the steps to add your charger.
Pair your charger.
Follow the steps in the Wi-Fi Quick Start Guide to connect the mobile app to your smart charger.
Plug in your EV.
Use the app to start, stop or schedule a charging session. Happy charging!
Learn more about your Ivy Home Warranty.
Register your warranty.
Ensure you're covered! Devices that are not registered may not be eligible for warranty coverage. If you purchased an Ivy Home charger with installation through Ivy, your warranty is automatically activated - no further action is required.
Warranty terms and coverage.
Ivy Home Smart Chargers come with a 3-year limited hardware warranty. Customers who purchase installation packages with us also benefit from a 3-year limited installation warranty.
Looking for assistance with your charger installation?
We've partnered with a network of Licensed Electrical Contractors to provide our valued customers with expert installation and a 3-year warranty. Our installation partners will evaluate your space and schedule an appointment to have your charger up and running at your home. Just complete our estimate form, sharing some essential home details, and we'll take it from there.
Download the Ivy app.
Take control of your EV charging, find stations effortlessly and power up wherever you are. Charge at home and on the go with our all-in-one app.
Helpful articles.
Need help?
We're here to support you every step of the way. For any resources, information, or answers to your questions, start with our Support page. If you need immediate support for public charging, you can reach us 24/7 at 1.800.301.1950.
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