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Support · 5 min read

I lost my RFID card. What do I do?

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Support · 5 min read

How do I activate my RFID card?

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Support · 5 min read

How can I order an RFID card?

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Support · 3 min read

How to troubleshoot for public charging

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Support · 5 min read

How do I add or remove a payment method on the Ivy app?

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Support · 5 min read

Ivy Home charger settings: Resetting your WiFi

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Support · 5 min read

How to troubleshoot connection errors for the Ivy Home charger

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Support · 5 min read

How do I set up a charging schedule on the Ivy app?

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Support · 5 min read

How do I manage payment methods on the Ivy app?

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If you need support, please complete the form below. For public charging support onsite, please call 1-800-301-1950.

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