Support
October 14, 2024
5 min read
Ivy Home charger settings: Resetting your WiFi
Your Ivy Home charger is built to offer a highly personalized charging experience. It connects to Wi-Fi to provide the best charging experience, allowing you to monitor and schedulre EV charging. In the event of connectivity issues, the following steps will allow you to reset your connection.
How to reset Wi-Fi in your Ivy Home charger
- Unplug the charger.
- Remove the front cover by removing the 4 screws at each corner of the charging station.
- With the front cover placed to the side, locate the DIP switch on the Ivy Home charger circuit board. The DIP switch is a 4-position switch on the main circuit board, located directly to the left of the LED.
- Move the DIP switch #1 to the down position. This applies to all 40A, 32A, 24A amperage settings. For 16A, set DIP #2 to the up position to set the chargers to 20A before proceeding.
- Plug the charger back in. Wait 2 minutes. Ensure the indicator light is Blue/Magenta alternating with 1-second frequency.
- Unplug the charger again.
- Set the DIP switch back to the original position.
- Plug the charger in. It will display the Blue/Magenta alternating indicator light.
- Connect the charger to your Wi-Fi and mobile app. You can follow the instructions here.
For additional information, we recommend reading the full manual here.
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