How do I get charger support or help on the warranty process? » Ivy Charging Network
Support
January 30, 2024
5 min read

How do I get charger support or help on the warranty process?

If you are running into any issues our support team is here to get you back charging in no time. We would recommend making sure your charger is connected to Wi-Fi, this helps us run diagnostics and make the support process even quicker!

Helpful articles.

Ivy Home charger settings: Resetting your WiFi

An Ivy Home charger can be even more customizable. This article shows you how to reset the wi-fi settings on your electric car charger.

How to troubleshoot connection errors for the Ivy Home charger

It's easy to troubleshoot connection errors in your Ivy Home charger. This article explains how to quickly diagnose connection issues.

How do I set up a charging schedule on the Ivy app?

The smart charging schedule feature on your Ivy app lets you set up specific charging times for your EV so it is always ready to go.

Need help?

We're here to support you every step of the way. For any resources, information, or answers to your questions, start with our Support page. If you need immediate support for public charging, you can reach us 24/7 at 1.800.301.1950.

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