What is Ivy’s pricing structure? » Ivy Charging Network
Support
February 2, 2024
5 min read

What is Ivy’s pricing structure?

As of March 25, we introduced energy-based pricing across our fast-charging network (level 3 chargers), where EV drivers are charged based on the amount of energy they consume. Our rate is $0.62/kWh, tax-inclusive, at these chargers.

How does energy-based pricing work?

With this pricing model, the rate is based on the amount of energy, measured in kilowatt-hours, consumed during your charging session. To calculate the total cost of your charging session, Ivy multiplies the number of kilowatt-hours consumed by the energy-based rate.

Example: During your session, your vehicle consumes 20 kWh. The cost of your charging session would be: 20 kWh x $0.62/kWh = $12.40

How does Ivy bill for charging sessions?

It is important to understand how Ivy completes billing for your charging sessions. After each session, you will receive an email notification that summarizes your session including the energy you’ve received, your charging location, and the total cost. Your credit card is not charged at this time. Ivy Charging Network bills on a monthly basis. Billing occurs on the first day of the following month. The credit card provided on your account is charged for the previous month’s total.

For a quick overview, check your charging history on our mobile app – Ivy Charging Network 2.0.

Can I pay with my credit card at your stations?

Yes, you now can with the new and improved Ivy experience! As long as you have data or a Wi-Fi connection, just follow the steps below:

  1. Scan the QR code on the charger with your mobile device.
  2. Follow the onscreen steps and then enter your credit card information.
  3. Tap Start on the Charger page.

After each transaction, you’ll receive an email receipt with a detailed breakdown of your charging session. You can track your full charging history, monthly subtotals and payment history in the mobile app.

Note: Your payment profile will be billed at the start of each month for the prior month’s charging.

Does Ivy have idle fees?

At present, Ivy doesn't charge idle fees at our charging stations. As a courtesy, we ask our members to watch their app notifications and clear the space for the next member once their session is complete.

Need help?

We're here to support you every step of the way. For any resources, information, or answers to your questions, start with our Support page. If you need immediate support for public charging, you can reach us 24/7 at 1.888.301.1950.

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