How do I purchase Ivy Home? » Ivy Charging Network
Support
January 30, 2024
5 min read

How do I purchase Ivy Home?

Thank you for choosing Ivy Home for your home EV charging needs. Please note that Ivy no longer offers Ivy Home Smart EV chargers or installation services. Warranties still remain in effect for the following consumer purchases (see Warranty Terms):
  • Chargers - 3 years* from date of purchase with United Chargers.
  • Installation - 3 years* from installation with the original installers.
For any charger support, please start with our Ivy Home Charger Setup page. If you need further assistance, submit an inquiry on our Support page.

* Ivy Home purchases via corporate programs may have different terms. Contact your program manager for details.

Helpful articles.

Ivy Home charger settings: Resetting your WiFi

An Ivy Home charger can be even more customizable. This article shows you how to reset the wi-fi settings on your electric car charger.

How to troubleshoot connection errors for the Ivy Home charger

It's easy to troubleshoot connection errors in your Ivy Home charger. This article explains how to quickly diagnose connection issues.

How do I set up a charging schedule on the Ivy app?

The smart charging schedule feature on your Ivy app lets you set up specific charging times for your EV so it is always ready to go.

Need help?

We're here to support you every step of the way. For any resources, information, or answers to your questions, start with our Support page. If you need immediate support for public charging, you can reach us 24/7 at 1.800.301.1950.

Get support
Support-Questions-01

Join our electric community.

Be the first to hear about Ivy tips, promotions, and network updates.

Lightbox: subscribe_cta
Launch lightbox