How to use an Ivy fast charger.
Charging with Ivy Charge & Go is as easy as 1-2-3. Follow these simple steps for the best fast-charging experience so you can charge and be on your way!

Step 1: Tap to start.
● Mobile app: Scan the QR code on the charger in the app and tap the start button.
● RFID: Tap your Ivy RFID card on the RFID reader to initiate a charge.
● Credit card: Scan the charger QR code and enter your credit card info.
Note: You'll need to set up an account with Ivy to initiate a charging session with the app or RFID.
Step 2: Plug-in
To start a charging session, open your EV's charge port and from the Ivy charger, choose the appropriate connector (CCS, CHAdeMO, or Tesla at ONroute locations only).
Plug the selected connector into your EV's charge port until it clicks firmly into place. (*Click!*). Once the charger is activated, your screen will show that the charger is in use.
Now you're free to shop, grab a coffee or a quick bite to eat.
Step 3: Charge & Go
When you're ready to hit the road, return to the charger and stop your session on the mobile app or on the charger.
Push the button forward on the connector to release it and replace the connector in its holster.
Note: The emergency stop button should only be used in the event of an actual emergency and should not be used to end a regular charging session.
Have questions before your journey?
Read our Frequently Asked Questions so you can travel with confidence.
HELP & FAQs
Read our Frequently Asked Questions so you can travel with confidence.