How to use an Ivy fast charger.
Charging with Ivy Charge & Go is as easy as 1-2-3. Follow these simple steps for the best fast-charging experience so you can charge and be on your way!
Change is here. Download the new Ivy Charging Network 2.0 App to experience one of Ontario's best EV charging networks on your journey.
Become a member.
Follow these 3 simple steps to become an Ivy member:
Download the FREE
Ivy Charging Network 2.0
app for your device.
Create an account.
Add a payment method
under Account > Payments.
From the app, order an RFID card if you like (first one's free!). Or link your existing Ivy RFID card to your account.
Then, choose a way to start a charge.
With the Ivy 2.0 app
RFID card
Credit card
Scan the charger QR code, enter your payment details, and add your contact info for the receipt.
Step 1: Tap to start.
● Mobile app: Scan the QR code on the charger in the app and tap the start button.
● RFID: Tap your Ivy RFID card on the RFID reader to initiate a charge.
● Credit card: Scan the charger QR code and enter your credit card info.
Note: You'll need to set up an account with Ivy to initiate a charging session with the app or RFID.
Step 2: Plug-in
To start a charging session, open your EV's charge port and from the Ivy charger, choose the appropriate connector (CCS, CHAdeMO, or Tesla at ONroute locations only).
Plug the selected connector into your EV's charge port until it clicks firmly into place. (*Click!*). Once the charger is activated, your screen will show that the charger is in use.
Now you're free to shop, grab a coffee or a quick bite to eat.
Step 3: Charge & Go
When you're ready to hit the road, return to the charger and stop your session on the mobile app or on the charger.
Push the button forward on the connector to release it and replace the connector in its holster.
Note: The emergency stop button should only be used in the event of an actual emergency and should not be used to end a regular charging session.
Have questions before your journey?
Read our Frequently Asked Questions so you can travel with confidence.
HELP & FAQs
Read our Frequently Asked Questions so you can travel with confidence.
The Ivy Charging Network 2.0 app is here.
Charge at home and on the go. Download now!