Step 1: Tap to start.
- Mobile app: Scan the QR code on the charger in the app and tap the start button.
- RFID: Tap your Ivy RFID card on the RFID reader to initiate a charge
- By phone: Ivy stations also offer the option of a one-time charging session with credit card payment through the Ivy call centre. Simply call 1.888.550.5155 and an agent will be more than happy to get you started.
Note: You'll need to set-up an account with Ivy to initiate a charging session with the app or RFID.
Step 2: Plug-in
To start a charging session, open your EV's charge port and from the Ivy charger, choose the appropriate connector (CCS, CHAdeMO, or Tesla at ONroute locations only).
Plug the selected connector into your EV's charge port until it clicks firmly into place. (*Click!*). Once the charger is activated, your screen will show that the charger is in use.
Now you're free to shop, grab a coffee or a quick bite to eat.
Step 3: Charge & Go
When you're ready to hit the road, return to the charger and stop your session on the mobile app or on the charger.
Push the button forward on the connector to release it and replace the connector in its holster.