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7 etiquette tips for EV drivers

Welcome to the electrifying world of electric vehicles (EVs)! As the popularity of EVs continues to grow, creating a positive public charging environment has never been more important. In this blog, we’ll offer you some valuable tips that will help you help us (and the entire EV community) make every charging experience a great one. 

  1. Dispose of garbage properly.

Reduce, reuse and recycle. Driving electric is a significant step towards creating a sustainable future. However, to truly align with this goal it is crucial for EV drivers to refrain from littering and instead use designated garbage bins or bags. Quick tip: keep a garbage bag in your EV in case there is no available garbage bin near the public chargers you visit. It is important to keep all charging spaces tidy and litter free. 

  1. Charge and go

Always remember that EV charging stations are not resting areas. Be mindful of your fellow EV drivers’ needs and avoid occupying charging spots unnecessarily once your vehicle is fully charged. By doing so, you enable others to access the charging stations promptly and help reduce waiting times. Ivy has a lot of members that need to charge up their rides. 

  1. Keep cables tidy

After charging, take a moment to neatly coil the cable and place it back in its designated holder. (Don’t be tripping). This small act not only ensures readiness for the next user, but also enhances safety and convenience for all. 

  1. Report malfunctioning chargers

If you encounter a charging station that is experiencing issues, notify the charging station operator right away. At Ivy, we encourage customers to contact our 24/7 support team by emailing or calling 1-800-301-1950.  Reporting these issues ensures that necessary repairs are made promptly, and the charging station can be brought back to optimal working condition.  

  1. Park properly

When using public charging stations, it is important to park properly to ensure that everyone can access the charging points conveniently. Always park your EV within the designated charging spaces and avoid blocking other charging stations, even if they are not in use. Additionally, only park in our charging spots if you’re actively charging your EV (or if you don’t even drive electric). 

  1. Plan your journey ahead of time

Before getting on the road, take a moment to plan your trip efficiently by checking out the availability of charging stations along your route. Familiarize yourself with charging station locations and charging speeds. Download any necessary charging apps such as PlugShare for locations. At Ivy, we recommend all drivers download our mobile app, Ivy Charging Network 2.0, so they can see the real-time charger status. Efficient trip planning not only benefits you by optimizing your travel time, but also helps reduce congestion at charging stations, making the overall charging experience more pleasant for everyone. 

  1. Help other EV drivers out

The EV world is an exciting and rapidly evolving industry, which means there are many new drivers on the road who might not be fully familiar with EV charging yet. If you find yourself with some extra time, consider lending a helping hand to fellow EV drivers. Offering them valuable tips, assisting them in the charging process, or showing them which apps to use for locating charging stations can go a long way in making their EV journey smooth. 

Embracing EV charging etiquette is not just a matter of convenience but a collective effort to shape a cleaner, friendlier, and more sustainable future for all. By following these valuable tips and practices, we can create a positive charging environment that benefits every EV driver and contributes to the growth of the electric vehicle community.  Let’s charge with kindness and drive towards a cleaner and more sustainable world, one electric kilometre at a time. Happy charging! 

The ESA’s guide to installing an EV home charger safely 

When EV drivers consider installing a home charging solution, a common question often arises: “Can I install the charger myself or ask any electrician to do it for me?” We wanted to provide you with the most up-to-date and reliable information, so we turned to the best source possible – the Electrical Safety Authority (ESA). The ESA plays a vital role in setting safety standards, regulations, and codes to ensure the protection of consumers and electrical systems across Ontario. They collaborate with Licensed Electrical Contractors (LECs) to promote safe electrical practices, including the proper installation of home EV chargers, making them an essential resource in the electrical industry. 

We conducted an exclusive interview with Trevor Tremblay who is a Technical Advisor from the ESA. He supports the northern region of Ontario and is a member of ESA’s regulatory group responsible for interpreting the Ontario Electrical Safety Code and creating a variety of bulletins. He is an expert on anything and everything electrical and was happy to answer some common questions about safe EV charger installations in homes. 

What are the primary challenges associated with installing a home EV charger by yourself? 

Installing a home EV charger by yourself can be a complex project, and while you have the right to do it as a homeowner, certain challenges should be considered. The installation process demands an understanding of current electrical codes and safety standards. Many aspects require careful attention such as adjusting user settings properly to avoid circuit overload, wiring and connections, proper mounting and more. You also need to ensure that you take out an ESA permit before doing the work yourself. Improper installations can lead to severe consequences such as electrical fires, property damage and personal injury. It’s crucial to understand that electrical work requires a high level of expertise and adherence to safety standards to avoid these risks. 

Who should you hire for your EV home charger installation? 

In Ontario, you should hire a Licensed Electrical Contracting (LEC) Business for EV home charger installations as they are the only type of professionals that are licensed by the ESA to do so. People often mistake Certified Electricians and Master Electricians for LECs but they are not considered an LEC and are just employed by an LEC. The best way to find an LEC (and their licence number) is by entering your location and the type of electrical work you’re looking to do on the ESA online directory. Every LEC has an ECRA/ESA license number posted so look for this on their website or business cards. The easiest option is to work with a company like Ivy that provides a comprehensive solution to set you up with a home charger installed only by LECs. 

Why should you work with a Licensed Electrical Contractor for your EV home charger installation? 

Working with an LEC for your EV home charger installation is important for a safe and successful outcome. Their expertise ensures that the installation is done properly, minimizing risks and hazards. They thoroughly understand local regulations, permits and inspection procedures, and compliance. Their knowledge and professionalism provide peace of mind, knowing that your charging system is installed safely, your electrical system is protected, and you will have a reliable charging solution set up to meet your EV charging needs! 

What are the electrical requirements that need to be considered for a home EV charging station? 

The first thing you need to do is assess your electrical panel to make sure there is enough capacity to add the EV home charger. Since charging an EV requires a significant amount of power, it’s crucial to have sufficient capacity in your panel to handle the increased demand. The amperage level is another important consideration, and this will depend on the specific charger you plan to install and the charging speed that you desire.  

What factors influence the cost of home charger installation? 

The cost of home charger installation can be influenced by several factors such as the size of the EV charger and features, the electrical panel size, the location of the charger, materials required (wires), and the complexity of the installation. While you can contact various LECs to obtain quotes, you can also take the hassle-free option with Ivy whose LECs will fully set up the charger at your home quickly.  

Are permits necessary when installing a home EV charger? 

Yes, a permit is necessary when you’re installing a home EV charger. If you work with an LEC, they will obtain this permit for you by filing a notification of work with the Electrical Safety Authority in Ontario. You can learn more about the permits here. 

Where are the best places to install your home charger? 

The ideal locations for installing your home charger are typically within a garage or as close to your EV and house as possible.  Additionally, make sure to keep it at a higher level as that helps prevent any potential damage, such as accidentally hitting it with a vehicle bumper, lawn mower or snowplow. By selecting a location that is easily accessible yet out of harm’s way, you can ensure the safety and optimal functionality of your home charger. 

What advice would you give to someone looking to install a home charger in their home? What are the steps you would follow? 

A few tips to get you ready and set up with your EV home charger are: 

  • Before you buy your EV home charger, look for a certification mark. An EV charging system must carry the official mark or label of a recognized Canadian certification or evaluation agency. You can learn more here.   
  • Identify your charging needs by figuring out how fast you need to charge your EV and establishing the size of charger you need. Make sure you review your existing infrastructure to see if your home can handle the EV charger load.  
  • Find a location that is convenient and close to your home, such as your garage. 
  • Find a LEC that you can trust to do a safe and efficient EV charger installation job for you. 

Thank you, Trevor, for sharing your invaluable insights and expertise, which are key to ensuring a safe and secure installation of EV home chargers. Learn more about electrical safety and compliance at