Support & FAQ » Ivy Charging Network

How can we help?

Keyword

Public charging

Home charging

My Account

General

Support · 5 min read

How do I pair my Ivy Home charger with the mobile app?

Read More
Support · 2 min read

What is the difference between L2 and L3 chargers?

Read More
Support · 5 min read

What is Ivy’s pricing structure?

Read More
Support · 5 min read

Who owns Ivy?

Read More
Support · 5 min read

What kinds of vehicles can charge with Ivy?

Read More
Support · 5 min read

What impacts my charging speed?

Read More
Support · 5 min read

Is the Ivy Home Smart EV Charger compatible with Tesla vehicles?

Read More
Support · 5 min read

If I change locations, can the Ivy Home Smart EV Charger come with me?

Read More
Support · 5 min read

I lost my RFID card. What do I do?

Read More

Contact us.

If you need support, please complete the form below. For public charging support onsite, please call 1-800-301-1950.

Join our electric community.

Be the first to hear about Ivy tips, promotions, and network updates.

Lightbox: subscribe_cta
Launch lightbox